Terms of Use

Last updated: November 11, 2026

These terms of use (the “Terms”) form a contract between you and Moon Horizon Studio, a French simplified joint-stock company with a sole shareholder (SASU) registered with the Paris Trade and Companies Register (RCS) under SIREN 102 723 756, whose registered office is located at 61 rue de Lyon, 75012 Paris, France (“we”). They govern your use of the Puzzoh mobile app and related services (the “Service”).

By using the Service, you accept these Terms. If you don’t accept them, don’t use the Service.

1. The Service

Puzzoh offers short lessons in general knowledge, logic, math, science and computing, in the form of mini-games, with progress tracking (XP, levels, streak, badges). The content is meant for learning and entertainment. We prepare it carefully, but a mistake can slip in: let us know and we’ll fix it.

2. Age

Puzzoh is intended for people aged 13 or older. If you are a minor, use Puzzoh with the permission of a parent or guardian, especially for any purchase.

3. Account

The first time you open the app, an anonymous account is created to back up your progress. You can link it to an Apple or Google account or to your email address so you can get your progress back on another device. You are responsible for access to these accounts. You can delete your account at any time from within the app or by writing to us (see the privacy policy).

4. Free version and Puzzoh+

Puzzoh is free to download. The free version gives access to the first unit of each subject, with a limited number of lives: each mistake costs one life, and lives refill over time.

Puzzoh+ unlocks all learning paths and all specialties, unlimited lives and streak protection (missing a day doesn’t break your streak). Puzzoh+ is available as a subscription (section 5) or as a one-time “lifetime” purchase (section 7).

Puzzoh+ content evolves: we regularly add lessons, and we may change or remove some, for example to fix a mistake.

5. Puzzoh+ subscription

Plans. The available plans (for example weekly or yearly), their price and their length are shown in the app, then in Apple’s confirmation window, before any payment. Prices include all taxes and are shown in the currency of your Apple Account.
Payment. Payment is charged to your Apple Account when you confirm the purchase or, if there is a free trial, at the end of the trial.
Automatic renewal. The subscription automatically renews for the same length, at the price in effect at that time, unless it is canceled at least 24 hours before the end of the current period. Your account is charged for renewal within the 24 hours before the end of the period.
Price changes. If the price of a subscription changes, Apple lets you know in advance and, when the law or Apple’s rules require it, asks for your consent before applying it.
Managing and canceling. You can manage or cancel your subscription at any time in Settings › [your name] › Subscriptions on your iPhone or iPad, or in the App Store app. Cancellation takes effect at the end of the current period: you keep Puzzoh+ until then, and you won’t be charged again after that.
Deleting the app or your account does not cancel your subscription.

6. Free trial and offers

Free trial. Some plans start with a free trial, whose length is shown before you confirm. If you don’t cancel at least 24 hours before the end of the trial, the paid subscription starts automatically at the price shown. A trial is granted only once per Apple Account, under Apple’s rules. If you subscribe to a different plan during the trial, the unused portion of the trial is forfeited.
Discount offers. We may offer limited-time deals, for example a discount on the first year of a yearly subscription. The discount is calculated from the regular price of the same subscription. The terms of the offer (discounted price, how long the offer is valid, period covered) are shown before purchase. At the end of the discounted period, the subscription renews at the regular price shown, unless it is canceled at least 24 hours before.

7. Lifetime purchase

The “lifetime” purchase is a one-time payment, with no subscription and no renewal. It gives you access to Puzzoh+ with no time limit, for as long as Puzzoh is operated and offered on the App Store. It is tied to the Apple Account used for the purchase. If we ever had to discontinue Puzzoh, we would let you know in the app in advance.

8. Restoring purchases

On a new device, or after reinstalling, tap Restore (Restaurer) on the Puzzoh+ screen in the app, while signed in to the same Apple Account, to get your subscription or lifetime purchase back without paying again.

9. Refunds and right of withdrawal

Purchases are made through Apple, which applies its own terms, in particular for the right of withdrawal and refunds. We don’t have access to your payment methods and can’t issue refunds directly: submit your request at reportaproblem.apple.com.

10. Lives, XP and rewards

Lives, experience points (XP), levels, streaks, badges, chests and other in-app rewards have no monetary value. They can’t be sold, traded or converted into money, and they may change as the game evolves.

11. Intellectual property

The app, its lessons, texts, illustrations, sounds, code and mascot, and the Puzzoh brand, belong to Moon Horizon Studio or are used under license. We grant you a personal, non-exclusive, non-transferable and revocable license to use Puzzoh for private, non-commercial purposes, in accordance with these Terms.

12. Prohibited uses

Using the Service for illegal purposes.
Copying, extracting or redistributing the content of the lessons.
Decompiling the app or trying to extract its source code, except where the law allows it.
Getting around purchases, the limits of the free version or the security of the Service, or disrupting how it works.

13. Availability and updates

We do our best to keep Puzzoh running continuously, but we can’t guarantee it (maintenance, a service provider outage, etc.). We improve the app through updates; some of them may be required to keep using it.

14. Warranties and liability

Nothing in these Terms limits the rights the law guarantees you as a consumer, in particular the legal guarantee of conformity for digital content and services (Articles L. 224-25-12 et seq. of the French Consumer Code).

To the extent permitted by law, we are not liable for indirect damages related to the use of the Service, or for damages caused by use that goes against these Terms.

15. Termination

You can stop using Puzzoh at any time and delete your account. We may suspend or close an account in the event of a serious breach of these Terms, after notifying you when possible.

16. App Store terms

If you downloaded Puzzoh from Apple’s App Store:

these Terms are concluded between you and Moon Horizon Studio, and not with Apple Inc.; we, not Apple, are solely responsible for the app and its content;
your license to use the app is limited to Apple-branded devices that you own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service;
Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the app;
if the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price to you; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the app;
Apple is not responsible for addressing any claims relating to the app (product liability claims, claims that the app fails to conform to any applicable legal or regulatory requirement, consumer protection claims, etc.); we are responsible for these claims;
in the event of any third-party claim that the app infringes that third party’s intellectual property rights, we, not Apple, are responsible for handling that claim;
you represent that you do not reside in a country that is subject to a U.S. Government embargo and that you are not listed on any U.S. Government list of prohibited or restricted parties;
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

17. Personal data

The data Puzzoh processes and your rights are described in the privacy policy.

18. Governing law and disputes

These Terms are governed by French law. If you live in another European Union country, you keep the protection of the mandatory rules of your country.

If there’s a problem, write to us first: we’ll look for an amicable solution. If no agreement is reached, the dispute will be brought before the competent courts under the ordinary rules of law.

19. Changes

We may change these Terms, for example to keep up with changes to the Service or the law. If there is a significant change, we will let you know in the app at least 30 days before it takes effect. If you don’t accept the new Terms, you can stop using Puzzoh and cancel your subscription.

20. Contact

Company: Moon Horizon Studio (SASU, SIREN 102 723 756)
Address: 61 rue de Lyon, 75012 Paris, France
Email: contact@puzzoh.app